Payment methods and Refund information 

Payment by Check 

Check payments can be mailed and must be received by the due date. Postmarks will not be considered. You must include your student ID number on the checks to ensure proper credit. 

The payment address is: University of North Texas at Dallas - Student Financial Services 7300 University Hills Blvd, Suite 105B, Dallas TX 75241 

In person – Please bring your check, money order, and exact cash payments to the Office of Student Financial Services between the hours of 8:00 a.m. and 6:00 p.m Monday through Thursday and 8:00 a.m to 5:00 p.m on Fridays.

PLEASE NOTE: There is a $25.00 return check fee for each check returned.

 

Payment by Cash

Payments made by cash must be the EXACT amount. Please do not mail in cash payments.

Pay your bill online 

You can access a complete list of your tuition and fees online at my.untdallas.edu under the Student Center. See these instructions for help.

Your online payment options include credit/debit card or echeck. 

Refunds 

Refunds from Financial Aid Proceeds 

Our office handles the refund process. We will send out refunds within a week after your aid has been disbursed. You can check myUNTDallas to see if you are receiving a refund and if it has been processed. Refunds are usually processed on Tuesday and Thursday of each week. 

Refund Options

The University of North Texas at Dallas has partnered with BankMobile (previously Higher One®) to process student refunds for all UNT Dallas students. This partnership allows for more efficient processing of refunds.  Refunds sent to BankMobile will be processed according to the refunding method the student has elected.

In order to minimize delays, students should log into the UNT Dallas refunding preference website by CLICKING HERE and make a refund method selection. Failure to select an option will delay your refund.

  • Direct Deposit (ACH) – If you choose this option, you will need to enter your existing bank routing and account numbers, your refund will be deposited into this account.  Typically this takes 2-3 days for the money to become available in your account from the date your refund is processed. 
  • Paper Check - If you choose this option, a paper check will be mailed to you.  Please note that it may take up to 10 days from the date of disbursement for you to receive your refund from the date your refund is processed.  Make sure that your current mailing address is up-to-date in the student center to prevent additional delays of your initial refund.
  • Vibe Debit Card - If you choose this option, a debit MasterCard will be mailed to you.  You will immediately have access to a virtual debit card that you can use for on-line transactions until you receive your debit card in the mail (Please note: the virtual card may not be accepted for in-person transactions).  Typically your money will be available in this account the same day refunding is processed by the university. To view our institution's contract with BankMobile, a Division of Customer Bank, click here.

Students should choose the refund option that best fits their needs.  FDIC's "Money Smart" is a good resource to consult when deciding which option to choose. Please note that if you do not select a refunding option, any refunds due to you may be delayed.

For New Students

Students that are new to the university will receive a GREEN ENVELOPE sent to the mailing address listed on your student account after you have registered for at least 6 hours or have a credit balance on your account to be refunded.  The envelope will contain a personal code to login to the UNT refunding preference website which can be accessed by CLICKING HERE.  Follow the directions to choose 1 of the 3 options listed above to receive your refund.  If you’re expecting a refund CLICK HERE for printable instructions. All options are free to students for refund processing (other fees may apply).

For Returning Students

Students that have not yet chosen their refunding preference will need to locate the previously mailed GREEN ENVELOPE or contact Student Accounting for assistance.

ATM Accessibility

Beginning May 4th

HigherOne (now BankMobile – Vibe account) customers will have access to the Allpoint network, the largest ATM network.  Customers will be able to get their cash surcharge-free at 55,000 ATM’s worldwide!  Please click on the Allpoint network locator to find the location closest to you. 

ATM Locations

  • Your Existing Bank – Check your bank’s website for the ATM locator to find the closest location to you.
  • Vibe or EasyRefund Debit Card – This card can be used at any of the Allpoint locations.

FREQUENTLY ASKED QUESTIONS:

When will I receive the green envelope?

Students that are new to the university will receive a GREEN ENVELOPE sent to the mailing address listed on your account after you have registered for at least 6 hours or have a credit balance on your account to be refunded.

How do I select a refund preference?

Selecting your refund preference can only be completed online. However, never fear...it's fast and easy! To ensure timely disbursement of your refund, please select your refund preference as soon as possible. To get started, simply:

  • Visit the website listed on your refund selection kit
  • Click the 'Get Started' button.

When selecting your refund preference, we suggest making a mental note of your password and/or PIN for future use in logging into your account or Profile.

How can I change my refund preference?

You may change your refund preference at any time at no cost to you. It's quick and easy!

  • Log in to your profile.
  • Under the 'Refunds' tab, click 'Refund Preferences.'
  • Choose your desired refund preference.
  • Click 'Update Preference' to submit your request.

Please be aware that changes to your refund preference only affect future refunds, not refunds that have already been disbursed.

How does the Vibe Debit Card work?

Please note:  The Vibe debit card is only one of 3 available refund options and is not required.  However, a refund selection must be made by every eligible student even if you are not expecting a refund.

The Vibe debit card is a non-interest bearing, FDIC insured internet-only checking account, serviced by BankMobile. with student-focused features. Funds are deposited to the Vibe debit card the same business day they are released by your school. With theVibe debit card you can enjoy:

  • No monthly fee for students
  • No minimum balance requirements
  • The convenience of using Debit MasterCard® at millions of locations worldwide
  • Surcharge free ATMs that are on the Allpoint network
  • Mobile App
  • Online Bill Pay & Photo Bill Pay
  • Mobile deposits
  • Card On/Off Switch
  • Online and mobile money management tools
  • Financial education information

How do I get my PLUS refund check verified to be cashed?

  • The financial institution where you will cash or deposit your PLUS refund will call the check verification number on the front of the check for approval to process the check. The check verification telephone number is 1-866-629-2658.

What if my check has been verified but I need to cash it with a different merchant?

  • Once approval is provided that merchant is the only business that can process the check.  If you wish to go to a different merchant, you must contact the school.

Tuition and fee refunds 

A student who drops a course or withdraws from the university within a certain time period may be entitled to a partial refund of tuition and fees. These refunds are calculated according to the category and time schedule listed below. Delinquent payment fees, late registration charges, publication fees and installment handling fees are non-refundable. Any financial obligation to UNT Dallas must be resolved before any refund is processed. 

Withdrawal refunds 

Withdrawal refunds are determined by the number of enrolled semester credit hours at the time of withdrawal. Withdrawal percentages are applied to the total amount of tuition and fees as prescribed by state law, NOT the amount paid. The withdrawal schedule and the percentage of refunds shown below pertain to total withdrawal from the semester and are mandated by the state legislature. The semester's first class day is always the first official university day of classes and not the first day of an individual's class. A withdrawal refund is based on the day of withdrawal, regardless of the date the class first meets. 

 

Spring 2017 Withdrawal Refund Calendar

Full-Term Session

Last day for 100% refund January 16, 2017
Last day for 80% refund January 23, 2017
Last day for 70% refund January 30, 2017
Last day for 50% refund February 06, 2017
Last day for 25% refund February 13, 2017
8 Week I Session
Last day for 100% refund January 16, 2017
Last day for 80% refund January 19, 2017
Last day for 50% refund January 24, 2017
8 Week II Session
Last day for 100% refund March 19, 2017
Last day for 80% refund March 22, 2017
Last day for 50% refund March 27,2017

*These refund percentages apply only to students who are withdrawing for the semester.

 

Summer 2017 Withdrawal Refund Calendar

Full-Term Session

Last day for 100% refund January 16, 2017
Last day for 80% refund January 23, 2017
Last day for 70% refund January 30, 2017
Last day for 50% refund February 6, 2017
Last day for 25% refund February 13, 2017
8 Week I Session
Last day for 100% refund January 16, 2017
Last day for 80% refund January 19, 2017
Last day for 50% refund January 24, 2017
8 Week II Session
Last day for 100% refund March 19, 2017
Last day for 80% refund March 22, 2017
Last day for 50% refund

March 27, 2017

*These refund percentages apply only to students who are withdrawing for the semester.

                                 

Class Drop Refunds

Refunds are made for any course dropped through the 12th class day for the fall or spring semester or a summer session of 10 weeks or longer, within the first four class days of a term or session of more than 5 weeks but less than 10 weeks, and within the first 2 class days of a session 5 weeks or shorter. The semester's first class day is always the first official university day of classes and not the first day of an individual's class. To calculate the refund for a class dropped, take the fee paid for the original hours and subtract the fee shown in this Tuition and Fee Register for the new number of hours. The difference between the two is the amount credited to the student account    

NOTE: If all classes for the semester are dropped, see the Withdrawal Refund Schedule above