COVID-19 FAQs for Faculty/Staff


Is a hotline accessible for faculty and staff?
Yes. Call or text: 972-638-9165. Email:

Will campus and other resources be open?
No. The UNT Dallas main campus and the College of Law are closed until further notice. Pleaes note: In addition to faculty who are teaching our students, please note that all offices are working remotely, at this time, excluding the police department. We have instructed students to utilize email or phone numbers for the particular office needed. If you have questions about that contact information, please use one of the hotlines or email

Will UNT Dallas staff be permitted to work from home?
Yes. Under the shelter-in-place policy, UNT Dallas staff is required to work remotely, except for those identified otherwise.

Are certain staff members required to work on campus?
As of 6 p.m. Monday, March 23, only the UNT Dallas Police Department is required to work at the UNT Dallas main campus and the College of Law.

Are faculty and staff permitted to continue university-related travel?
No. All travel is canceled until further notice.

Will computer labs on campus be available to students who do not have other options available for completing course work?
No. The computer labs will be closed effective 6 p.m. on Monday, March 23. If students experience difficulty accessing virtual classes, please advise them to call or text the student hotline: 972-638-9164.

How can faculty and staff request and obtain university laptops for remote work?
As of Monday, March 23, 100% of UNT Dallas faculty were ready to implement virtual instruction. If you experience challenges moving to virtual instruction, please contact the UNT Dallas Help Desk at

Can faculty/staff install software on university-owned equipment without elevated privileges?
The UNT Dallas Office of Information Technology (OIT) is available to remotely install any required software.

Will faculty who want to use Zoom as their means to teach remotely need to have their account upgraded to a Pro account?
All faculty, staff and students will have their current Zoom Basic account upgraded to a Pro account shortly. To access your UNT Dallas Zoom account, go to and follow the prompts to login.

Will faculty/staff working from home and using university-owned equipment need to get regular Windows updates and security patches?
Faculty and staff will need to have their university-owned system connect to VPN at least once a month to get all required updates. If you have additional questions, please contact the Dallas Help Desk at

Can faculty/staff try to implement their own solutions for working/teaching from home?
For all non-instructional-use cases, Microsoft Teams is the recommended solution. For instructional cases, DLIT is recommending Zoom, Big Blue Button, Panopto and Teams. Faculty may choose their preference.

Will UNT Dallas and UNT Dallas College of Law still hold commencement ceremonies?
Both commencement ceremonies have been postponded until a later date.

How do I contact the UNT Dallas Police Department?
For the safety of our university community, we will be increasing security on campus. To report any suspicious activity on campus, call 972-780-3009, or call or text 972-946-0566. We also encourage everyone to download and utilize the Live Safe app on your smart phone.