If you are working remotely, please use this section as a guide to help you get started.
The UNTD Service Desk can remotely support our faculty and staff Monday thru Friday from 8 AM to 10 PM and Saturday from 8 AM to 5 PM.
If you need assistance, you can reach us by email or phone at:
Email: helpdesk@untdallas.edu
Phone: 972-338-1448
Most of the applications you will need to work off-campus successfully are accessible via the web, including Microsoft Outlook, Office 365, Canvas, Teams, Zoom, and Panopto.
Please continue to employ the security best practices as you work remotely. If you are working with sensitive information, be sure to keep any paperwork secured and lock your computer when you are not using it.
If working from your home on a UNTD issued computer, you will need to use the UNT Virtual Private Network or VPN if you are accessing UNT Dallas shared drives, specific departmental applications, and updates. You will also need to join through VPN at least once a month to receive any required Windows and Anti-Virus updates.
If working from your home on a non-UNTD computer, you do need to have current malware/antivirus protection and have screen time-out. You will also need to use the UNT Virtual Private Network or VPN if you are accessing UNT Dallas shared drives, specific departmental applications.