UNT Dallas provides 24-hours/day & 7-days/week technical support for Canvas. This Tier 1 support can be accessed by clicking on "Help" in the far-left navigation in Canvas and the selecting "Chat with Canvas Support (Faculty)" or by calling 833-668-8635.
Drop-in support is also available Monday through Friday during regular business hours (8:00AM to 5:00 PM) in the Office of Distance Learning & Instructional Technology (DAL1 Suite 150). In addition, requests for assistance can be sent to DistanceLearning@UNTDallas.edu. Please note that this e-mail is checked during regular business hours Monday through Friday.
Please note that the Office of Information Technology Helpdesk it limited in what support it can provide for Canvas.