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  1. UNT Dallas
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  3. Student Health Clinic
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Frequently Asked Questions

Who can be seen in the clinic?

Actively enrolled UNT Dallas and College of Law (COL) students and employees of UNT Dallas, UNT Dallas College of Law, and UNT Systems.  

 

If I am an actively enrolled student but don’t have insurance, can I be seen in the clinic?

Yes, actively enrolled UNT Dallas/COL students, regardless of insurance status, can be seen in clinic and receive free in-house medical services (see homepage)

However, prescriptions, imaging services, and labs sent out to LabCorp or Quest, are the student’s financial responsibility. 

 

I am an actively enrolled UNT Dallas/UNT Dallas COL student and have insurance.  Can I use my insurance to be seen in the clinic?

Yes. A student’s insurance will only be applied to labs sent out to Quest or LabCorp and any extra services that are not covered within the clinic’s scope of services.  Please contact the Student Health Clinic for more details, if needed.

 

I am an employee but I have no insurance or I don’t want to use my insurance.  Can I still use the clinic’s services?

Yes, but you will be billed by HSC Health for the clinic visit along with any rendered clinic services. Please contact the Student Health Clinic for further details.

 

I received a billing statement from HSC Health.  Who can I contact for further discussion?

If you need assistance or have questions regarding any HSC Health billing statements, please contact HSC Health Patient Services at 817-735-2926.

 

Does the clinic administer vaccines?

Yes. Flu only

 

Does the clinic offer X-Ray services?

No. The clinic does not have onsite X-Ray services.  However, the clinic can provide an X-Ray referral to a nearby external X-Ray medical entity.  The referral document will be completed during the clinical office visit and given to the patient.  All fees associated with the X-Ray services will be the patient’s financial responsibility at time of service with the external X-Ray medical entity.

 

When should I choose Urgent Care or Emergency Care instead of UNT Dallas Student Health Clinic?

If you think you or someone is suffering severe harm or may die without immediate attention, call 911 immediately.

Please see below for Urgent Care or Emergency Care conditions:

  • Chest Pain
  • Numbness/Tingling in the Face, Arm(s), or Legs
  • Deep cuts/wounds
  • Head injuries
  • Motor Vehicle Accidents
  • Sudden blurred vision or sudden vision loss
  • Coughing up blood
  • Vomiting blood
  • Seizures
  • Difficulty with breathing or shortness of breath
  • Dislocated joint(s)
  • Broken Bones
  • Foreign Body in Ears, Eyes, Nose, Throat

Urgent Care Resources

For Emergency Care, please go to the nearest ER or call 911 immediately.

 

Does the clinic provide Worker’s Compensation medical services?

No, the clinic does not provide Worker’s Compensation medical services. Please consult with your Human Resources Representative or Risk Management for further assistance.

 

Does the clinic see Motor Vehicle Accidents?

No, the clinic does not provide medical services for Motor Vehicle Accidents.  Please visit the External Medical Resources for further assistance.

 

Does the clinic fulfill Family Medical Leave Act (FMLA) requests?

No, the clinic does not fulfill Family Medical Leave Act (FMLA) requests.  Please visit the External Medical Resources page and or follow up with your regular healthcare provider for further assistance.

 

Does the clinic provide Free STD/STI Testing?

The clinic has partnered with UT Southwestern Community Prevention and Intervention Unit (CPIU) to provide Free STD/STI Screenings during certain days and events for Fall and Spring Semesters.  No scheduling is needed.  All Walk In.  The UT Southwestern CPIU personnel will provide the results and treatment information, if needed. 

If you are unable to make an event, or still need STD/STI Testing with or without treatment, or are uninsured, see these STD/STI testing locations under Sexual Health Resources.

 

If my partner tests positive for an STD/STI or I may have been exposed to an STD/STI, can I get treated at the Student Health Clinic?

In order for treatment to occur for a confirmed or suspected exposure to an STI in the Student Health Clinic, you must be tested in order to receive treatment.  It is important to note that the Student Health Clinic will not review your partner’s lab result.

If you are uninsured, there is an STI Lab Package for $65 which covers for HIV, Syphilis, and Gonorrhea/Chlamydia Urine.  Payment is completed during the Office Visit via Debit Card or Credit Card.  Patient name must match what is on the Debit Card or Credit Card.  Once labs and payment have been collected, treatment will occur for certain suspected or confirmed STI exposure.  It is important to note that certain STIs will need to be treated by other medical facilities.  If you are unable to pay, you will be given off-campus medical resources for free or discounted STI testing with or without treatment.

If you are insured, your insurance will be used for testing purposes.  At the same time, treatment will occur for certain suspected or confirmed STI exposure.  It is important to note that certain STIs will need to be treated by other medical facilities.

 

If I am uninsured, can I have Free Send Out labs?

No. Any labs sent out to an external lab like Quest or LabCorp while uninsured, there is a cost and the uninsured is financially liable.  The Student Health Clinic has affordable Lab Packages for uninsured students.  

However, the in-house services we provide are free to actively enrolled UNT Dallas/COL students.  

Resources to free or discounted testing sites and clinics can be provided for further lab assistance, if needed.  

 

 

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